What is one of the legal responsibilities of a security guard during an incident?

Maintaining a detailed report of actions taken during an incident is a crucial legal responsibility of a security guard. This documentation serves multiple purposes. Firstly, it provides a clear record of events that can be referred to later for investigations or legal proceedings. Accurate reports ensure that there is evidence of what occurred, the actions taken by security personnel, and the outcomes of those actions. This level of accountability is vital in case disputes arise regarding the incident or if there are questions about the appropriateness of the guard's response.

In addition, detailed reports contribute to the overall safety and protocol evaluation for the security team and the establishment they protect. It's a critical element in refining security procedures and training, as reviewing incidents can highlight areas for improvement.

The other options present actions that could lead to legal repercussions, such as taking matters into one's own hands, which could escalate situations unlawfully or unnecessarily, allowing customers to resolve issues themselves, which may not be appropriate in all circumstances, and ignoring situations unless they're life-threatening, which can result in negligence and lack of proper response for potentially dangerous incidents.