What is the proper way for security personnel to document incidents?

The proper way for security personnel to document incidents is through detailed written reports maintained in a log. This method ensures that all relevant information about the incident is recorded comprehensively and accurately. Written reports provide a permanent and verifiable record that can be referred back to later, which is essential for legal purposes, investigations, and for maintaining the continuity of security operations.

This approach allows for precise details—such as the time, date, location, involved parties, and nature of the incident— to be captured, which may be critical for resolving disputes or for evaluating security measures. Additionally, it fosters accountability, as written logs can be reviewed by management or law enforcement if necessary.

Other methods, such as relying solely on memory or verbal reports, can lead to inaccuracies and omissions, making them less reliable. Similarly, documenting incidents only when requested by management neglects the proactive nature of security duties and can leave important events unrecorded. Lastly, using electronic email notifications alone lacks the structuring and organization that a comprehensive log provides, potentially limiting the usability of the information in future situations.