What should a security guard do if they encounter a hostile individual?

When encountering a hostile individual, a security guard's primary responsibility is to ensure the safety of themselves and others while effectively managing the situation. Assessing the situation allows the guard to understand the level of threat posed by the individual. This involves evaluating the individual's behavior, the environment, and any potential risks present at that moment.

Calling for backup, if necessary, is a critical aspect of this approach. It provides the security guard with additional support, ensuring that they are not alone in a potentially dangerous situation. Having backup can also deter aggressive behavior from the individual, as the presence of additional security personnel can help de-escalate tensions.

This option promotes a strategic response rather than impulsive actions that could escalate the situation further. Engaging in confrontation could provoke violence, and attempting to remove the individual immediately without proper assessment could lead to safety risks for both the guard and bystanders. Ignoring the individual is also not viable, as it could result in worsening behavior or a threat to safety. Therefore, assessing the situation and calling for backup strikes a balance between ensuring safety and managing the incident appropriately.